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Driver License & ID Services

Welcome to the Duval County Tax Collector's Office. Below you’ll find everything you need to know about driver license and ID services.

 

Services Offered

To view the driver license and ID services available at each of our office locations, click here. 

 

ID Requirements & REAL ID Compliance 

Florida complies with the REAL ID Act, which requires specific documents to issue a driver license or ID card.

To see the current identification requirements, click here or visit the FLHSMV website. 

 

Name & Address Changes

  • Name Changes:
    Must be completed in person at one of our local offices. Bring the required legal documents found here.
  • Address Changes:
    May be done online through the MyDMV Portal. For in person changes, bring the required documents found here.
  • Non-US Citizens click here for a listing of acceptable documents.

 

Name Change – U.S. Citizens

If you're a U.S. citizen and need to change your name on your license or ID, you must:

  1. Update your name with the Social Security Administration (SSA) first.
    • The name must match exactly.
    • Paper confirmation from SSA is not accepted.
    • Wait at least two business days after updating your name with SSA before visiting our office.
  2. Bring one original or certified copy of the following documents:
    • Marriage Certificate*
    • Court Order*
    • Naturalization Papers*
    • Divorce Decree*
    • US Passport

*These documents must link your current name to the name on your primary identification.

  

Testing Requirements

Under Florida Statute 322.56(3)(b) and (e):

  • If you pass the Class E Knowledge or Skills Exam through a Third-Party Administrator, you may be randomly selected for a mandatory re-test at a Tax Collector’s office.
  • If you pass the re-test, your license will be issued.
  • If you fail, a re-exam fee will be required at your next test attempt.

 

Helpful Resources

  • Driver License Handbook (Download)
  • Parent’s Supervised Driving Guide (Download)

 

Fees

All Florida Tax Collectors charge an additional $6.25 service fee for driver license services.
 To view a full list of driver license fees, visit:
http://www.flhsmv.gov/fees/

 

Customer Support

Need help? Call our customer service center at (904) 255-5700 to speak with a specialist.

Please Note: Due to the Driver Privacy Protection Act (DPPA), we cannot discuss specific driving record information over the phone.
You can:

For further assistance, the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) can be reached at (850) 617-2000.